Once an order is placed it will now be sent to our vendor. From there each item is shipped to our shop to be printed/embroidered on. Once this process is completed your orders will be sent to your specified location.
If you happen to come across damaged or wrong products, we strongly urge you to contact our support team via email (email@example.com) first! From there we will rapidly take the necessary steps to resolve your problem. Please understand that miscues do occur and we are trying our hardest to prevent these such things from happening.